Privacy and Cookies Policy

Clothius Tecelagem Lda., trading under RDD Textiles® trademark, henceforth RDD, intends to guarantee and protect Users’ privacy, as well as comply with its legal obligations.

RDD is committed with the protection of the entrusted personal data and establishes with you an information duty and a transparency commitment regarding the compliance with the existent legislation on data protection. Accordingly, all the information with personal nature is processed and protected with all due diligence and always in accordance with the applicable law, namely, the UE Regulation 2016/679, General Data Protection Regulation (henceforth RGPD).

This Privacy and Cookies Policy defines the processing of any personal information given when using RDD website, as well as the respective information processed by itself.

This Privacy and Cookie Policy defines the processing of any personal information you provide us when you use the RDD website and the information it processes. 

Privacy Policy

The company responsible for handling your personal data is Clothius Tecelagem Lda with registered office at R. do Arranjinho, 121, Fracção Q, pavilhão 16, 4750-803 São Martinho de Vila Frescainha , VAT number 510800599. 



1) Collected Information:

The company responsible for handling your personal data is Clothius Tecelagem Lda. with registered office at R. do Arranjinho, 121, Fracção Q, pavilhão 16, 4750-803 São Martinho de Vila Frescainha , VAT number 510800599.


1) Collected Information:

The interaction with this page doesn’t demand any user information except when to expressly identified purposes under the terms and for the defined effects in “Processing of personal data’s purposes” infra.

RDD collects information about you in three ways:
• When you purchase products or services from us, we collect information including your name, email address, credit card and payment information, mailing and shipping address, phone number and any other information you provide.
• When you create or manage an account with RDD, we collect your name, email address, password, shipping address, billing address, site region.
• When you send us an email, we collect the information you give us including your name, email address, contact details and any questions or feedback you give us.

The website also allows the User, if he wishes to, to be redirected to the following social networks: Facebook and LinkedIn pages belonging to RDD.


2) Processing of personal data purposes:

RDD is the entity responsible for the collection and processing of personal data collected in its website, and/or through a presential contact in its premises, either through a phone or e-mail contact, to any of our e-mails. Your data is processed and stored digitally, by us or by processors of our entire confidence.

Thus, RDD as the responsible for the information treatment:
• Assures that the processing of your personal data is accomplished only in the limits of the purposes for which they were collected or for purposes compatible with those ones;
• Collects, uses and keeps exclusively the minimum, necessary and sufficient data for the purpose in cause;
• Processes personal data for the legally foreseen purposes or for the pursuit of any requested service;
• Respects the terms of personal data retention, at the end of which has to erase them;
• Protects personal data, assuming the adequate technical and organizational security measures;
• Collects and processes personal data always taking into consideration the strict compliance with RGPD and other legislation concerning the subject.

RDD will delete your account’s personal data 5 years after your last purchase at www.rddtextiles.pt, except transaction data, which RDD is legally bound to keep for 10 years.

3) Data Sharing:
RDD may communicate User personal data to processors, being always responsible for its processing. We underline that the processors acting on behalf of RDD are of our entire confidence, offering adequate legal and technical guarantees for the safeguard of your data.

4) Your rights:
The User may, at any time, according to the existent legislation, exercise directly and by his own initiative the following rights: right to be informed; right of access; right to rectification; right to erasure (to be forgotten); right to object to direct marketing, including to profiling; right to object to processing based on legitimate interests; right to data portability; right to restriction of processing and right to complain to the supervisory authority.

In order to effectively exercise these rights, you may contact us by email to protecaodedados@rddtetxiles.pt or by written request to Rua do Arranjinho, Aldão 121, Fraction Q, pav. 16, Vila Frescaínha S. Martinho, 4750-803 Barcelos, addressed to the team responsible for Data Protection.

Nevertheless, and if you are not satisfied with our response after exercising any of these rights, you have the right to file a complaint with the CNPD (Portuguese Data Protection Authority, Rua de São Bento, n.º 148, 3º, 1200-821 Lisbon, Tel: 351 213928400, Fax: +351 213976832, email: geral@cnpd.pt).

5) Information Security:

RDD
assures the technical and organizational security measures in order to guarantee the protection and confidentiality of the data collected through its website. However, and once it’s impossible to guarantee the absolute security of any information sent through internet (open network), there’s a risk of unauthorized access to data, by third parties. Still, even in this circumstance, RDD adopts and develops, continually, security mechanisms that permit the protection of the collected personal data.

6) To whom this policy applies
Our privacy policy applies to all our store website visitors, potential clients, clients, to our employees and to all services that we provided.

7) Review of privacy policy terms
RDD reserves the right to update this Privacy Policy at any time. Therefore, periodic consultation of this policy on our website is recommended in order to stay informed about the processing of your personal data.

Without prejudice to the consultation of this policy on our website, RDD will inform you of the changes made through the various communication channels used by it.  

COOKIES POLICY

What is a cookie?

Is a file that is imported for your computer or any other device when accessing webpages. They collect information about your preferences, not including personal data. In some cases, cookies are necessary to facilitate when browsing and to save and recover information on user or on his device preferences. For example, the way users access and use a website or the geographical area from where they access.

8) There are different types of cookies:

Session cookies – These cookies are temporary, generated and available until the close of session. The next time a user accesses the Internet browser, cookies won’t be stored. The obtained information allows the management of sessions, the identification of problems and provides a better experience of browsing.

Functionality cookies – These functionality cookies enable sites to remember users references about their browsing on the website. Thus, you don’t need to configure or personalize it each time you visit it.

Analytical cookies – These cookies analyse how Users use the website, highlighting articles or services that may be of the Users interest and monitor the website performance, knowing which pages are more popular, which connection method between pages is more effective or to determine the reasons why some pages receive error messages. These cookies are exclusively used for analyses and statistical creation, without collecting personal information.

The cookies used on this web page are classified as functionality and analytical cookies.

We do not store sensitive personal information in the cookies we use.

9) Disabling Cookies

The User may allow, block or deactivate the installed cookies on his computer through the configuration of options of the installed browser. Please, read carefully the help section of your browser to know more information on how to activate the “private mode” or on how to unblock certain cookies.

Internet Explorer:

Tools > Internet options> Privacy > Configuration.

For further information you may consult Microsoft support or the “Help” section of your browser.

Firefox:

Tools > Options > Privacy > History > Personalized Configuration. For further information you may consult Mozilla “support” or the “Help” section of your browser.

Chrome:

Configuration > Show advanced options > Privacy > Content Configuration.

For further information you may consult Google “Help Center” or the “Help” section of your browser.

Safari:

Preferences > Security For further information you may consult Apple’s support or the “Help” section of your browser.

9.1) Consent

By accepting cookies usage or by browsing in website, we consider that the User accepts cookies usage for the announced purposes and Compliance to the conditions contained in this page. If, at any moment, you wish to withdraw your consent to our Cookies Policy, you must deactivate the stored cookies, adjusting the correspondent options that you may find in your browser “tools” menu. Sometimes we use external web services to display content in our pages. For further information about cookies and its usage, we suggest you consult the following link: www.allaboutcookies.org You may, if you wish to, deactivate “cookies” and the “web beacons” in your computer, by choosing the preferences and options listed in your browser menu.

Contact
Email: protecaodedados@rddtextiles.pt